You are Legally Classified as a "Financial Institution" Under Federal Law.
This makes YOU responsible for their security compliance under federal law.
Your VOIP provider handles all of this through:
Call recordings with client SSNs and policy details
Transcripts of sensitive financial conversations
Text messages containing personal information
Voicemails with confidential client data
Your Legal Obligations Under GLBA Section 501(b)
Actively Vet Service Providers' Security Capabilities
You must prove you researched their security before hiring them
Require Contractual Security Safeguards
Your contract must mandate appropriate data protection measures
Conduct Periodic Security Assessments
You must regularly evaluate your provider's ongoing security performance
The Federal Government Doesn't Care If Your Vendor Caused the Breach
They only care whether YOU fulfilled your legal obligation to vet them properly. One security incident and you could be facing massive federal fines that could devastate your agency.
SOC 2 Type 2 Certified VoIP: Your Legal Shield
Our enterprise-grade VoIP service provides the documentation you need to prove GLBA compliance.
Independent Security Audits
Annual SOC 2 Type 2 certification proves security capabilities.
Regulatory Documentation
Complete audit trail showing you took "reasonable steps".
Ongoing Compliance
Periodic assessments built into our certification process.
Reality Check: No solution is 100% guaranteed, but SOC 2 Type 2 certification is as good as you're gonna get for demonstrating regulatory compliance.
Don't Risk It
Protect your agency with Magellan's SOC2-certified communications platform. Costs less than one violation and may even lower your E&O insurance premiums.
Important Disclaimer: This information is not legal advice but is based on current rules, regulations, and our opinions regarding GLBA compliance requirements. Consult with your attorney or compliance professional for specific legal guidance regarding your agency's obligations.
